LET’S TALK
Questions about an order, sizing or a custom idea? Send us a message and we’ll get back to you within 24 hours.
To help us respond more quickly, include your order number or the product link whenever relevant.
ORDER SUPPORT
Questions about an existing order, shipping, delivery or product issue?
Email help@commandhandcrafted.com and include your order number.
EMAIL ORDER SUPPORTCUSTOM WORK
Have a sizing request, personalization idea or fully custom design in mind?
Email custom@commandhandcrafted.com with the product link, your final measurements and any reference images.
START A CUSTOM REQUESTPARTNERSHIPS
For wholesale, retail, editorial, photography, social media and event collaborations, select Partnerships in the form below and tell us about your project.
SEND US A MESSAGE
SUPPORT HOURS
Monday–Friday
10 AM–7 PM GMT+8
Weekend messages are also monitored.
We aim to respond to all inquiries within 24 hours. During launches, holidays or unusually high message volume, replies may take slightly longer.